Privacy.

Your Twitch identity — user id, display name, and the fact that you're live. The accounts you connect and the tokens that let us post to them. Your email address. Whether your subscription is active. Which clips we cut and where we posted them.

That's the whole list. We don't collect a profile of you beyond what running the service requires.

Your passwords — for any platform, ever. We use each platform's own authorisation flow, so you never type a password into anything of ours. And your card details, which go to Whop and never touch our systems.

This is the significant one, so here it is plainly: while you are live, we receive your stream, record segments of it, and send the audio to be transcribed and scored so we can work out which moments are worth cutting. Segments we cut become clips; the rest is working material.

We use it to make your clips, and for nothing else. We do not train models on your stream, sell it, or licence it to anyone.

We read your chat live, because a room reacting is a signal that something just happened. We use it as a signal and nothing else: message contents and viewer names are not written to our database — they exist in memory while the stream is running and are gone afterwards.

Your viewers never signed anything with us, so we keep our footprint on them at zero. Chat does not appear in your clips as text and we don't build anything about the people in it.

Running this needs other companies. Each one gets only what it needs to do its part:

We do not sell your data, and we don't share it with advertisers. If this list changes we'll update this page.

While your account is open we keep the recorded segments of your streams and the clips we cut from them. The segments are working material — we only need them to make and re-make your clips.

We're moving to automatic deletion of that working material shortly after the clips are made, so it isn't held any longer than the job requires. That isn't switched on yet, and we'd rather tell you than imply otherwise. Until it is, delete your account and it all goes.

Delete your account and we remove your data, the tokens, the stored segments and the clips. Anything already published to your own channels stays there — it's on your account, and only you can take it down.

Ask us for a copy of what we hold on you and we'll send it. Ask us to delete it and we will. Revoke our access from Twitch or from your settings and we stop receiving anything new immediately.

Email support@cliphouz.com — a person handles it, same day on weekdays.

We use analytics to see which pages people read, and advertising measurement so we know whether an ad worked. That's aggregate behaviour on this site — it is not connected to your stream or your clips. You can block both with any normal blocker and nothing about ClipHouz will stop working.

ClipHouz isn't for under-18s and we don't knowingly collect their data. If you think a minor has an account, tell us and we'll remove it.

If we change what we collect or who processes it, we'll say so before it takes effect. We're not going to widen this quietly.

The company responsible for your data is The Saint Agency LC, a Georgia company doing business as ClipHouz. That is who to contact under section 07, and who is answerable for everything on this page.

Registered address: 1441 Woodmont Lane NW, Unit 297, Atlanta, GA 30318.

Your data is stored and processed in the United States, including by the providers in section 05.

We serve creators in the EU and UK. This section explains the parts of European and UK data protection law that add to what section 01 through 11 already say.

Why we process your data. Everything in section 01 is processed to perform the contract you agreed to when you subscribed — watching your stream, cutting clips, and posting them is the service itself, not an optional extra. Chat (section 04) and basic site analytics (section 08) are processed under our legitimate interest in running and improving the service, weighed against your rights — which is why chat is never written to a database and analytics stay aggregate. We do not process your data on the basis of consent for anything in section 01, so there is nothing there to withdraw consent from; you end the processing by disconnecting a platform or closing your account instead (section 07).

Sending your data outside the EU/UK. Every provider in section 05 is a US company or processes in the US. Where EU or UK law requires a transfer safeguard for that, we rely on the EU Standard Contractual Clauses (and the UK's International Data Transfer Addendum to them) with each provider that offers them, which is the standard mechanism smaller companies use rather than a bespoke arrangement per vendor. We have not independently audited each provider's SCC paperwork — see the file header for what that means about how far this has been checked.

Your rights. Access, correction, deletion, restriction, objection, and portability, all of which section 07 already gives you a working route to. If you are not satisfied with our answer, you can complain to your national data protection authority — the Information Commissioner's Office in the UK, or the supervisory authority in your EU member state.