Refunds
Refunds.
Full refund within 7 days of your first clip. The clock starts when we deliver, not when you pay — so if you don't stream for a week, you haven't lost anything. Email us inside that window and you get your money back. You don't have to explain why, and nobody is going to try to talk you out of it.
- Cancelling
- One click, any month, from your billing settings. No phone call, no retention flow, no “are you sure” maze. Cancelling stops the next charge — it doesn't claw back the month you're in, and you keep the service until that month ends.
- After the 7 days
- We don't refund past the window as a rule, but we're not robots about it. If we broke something, missed streams we should have caught, or you were charged for a month you couldn't use because of us — write in. We'd rather fix it than keep money we didn't earn.
- Your clips are yours
- Refunded or cancelled, anything we already posted stays up and anything we cut stays downloadable. They're on your channels, on your handles. We don't take posts down when you leave.
- If you don't stream for a while
- The window doesn't start until we deliver your first clip, so a quiet fortnight costs you nothing. The one limit: it closes 30 days after purchase either way, because a refund claim that never expires isn't a policy.
- Before you buy
- You get a full week of your own streams to judge it on, starting the day the first clip lands, and a refund if it isn't doing what we said. That's a better test than any demo.
7-day refund from your first clip · Cancel any month · Clips are yours
Questions about a charge? Contact us. Billing runs through Whop, so a refund lands back on the card you paid with.